• 950 Boardwalk Suite 305, San Marcos, CA 92078
    • 760.705.4078
    • tvidals@rxpert.solutions


Rxpert Solutions > Services

Why Choose Us

Rxpert Solutions will work with all disciplines involved in the medication management pathway to move toward improved safety and compliance. Rxpert Solutions gives you access to a pharmacist with years of hospital pharmacy experience, an outside perspective, and a passion for finding practical and lasting solutions to improve medication safety. Our pharmacist team has been hand picked so we can ensure a high level of performance. Each consultant will be selected based on your needs and their expertise.

Controlled Substance Drug Diversion Program Development

Rxpert Solutions will provide a pharmacist with expertise in controlled substance diversion monitoring and medication safety to help your diversion program get started, or fix the gaps in your existing program.

Controlled Substance Drug Diversion Risk Assessment

A comprehensive on-site review of your current processes is necessary to identify areas of risk. A comprehensive drug diversion prevention and monitoring program must look for ways to improve controlled substance security, thereby minimizing the avenues for diversion.

Controlled Substance Diversion Auditing

Federal and state laws address the need for controlled substance monitoring and reporting of loss or theft. Every facility needs to know where all of the controlled substances are at any given time and have a process in place to confirm that there are no losses or thefts.

Diversion Interview Strategy and Techniques Training

Much time and energy may be devoted to monitoring for drug diversion, and once suspected, even more time to gathering data and reviewing audit findings. Unfortunately, the findings may then be turned over to someone who lacks experience or skill at conducting an interview.

Medication Safety

While Medication Safety is a broad topic, it is nonetheless crucial and must be considered at all times.

Pharmacy Regulatory Compliance

If you’ve been cited by a regulatory body and are in need of assistance with correction, Rxpert Solutions can serve as your independent pharmacist consultant.

Pharmacy Leadership and Operations

Interim leadership is needed at times. Or perhaps the pharmacy department could benefit from an outside perspective while looking for ways to improve operations.

Diversion Education and Training

All front line staff, nurse managers, pharmacy managers, Human Resources, Risk/Quality, and administrative leadership need to understand the risk of diversion and how to prevent it, as well as know how to recognize signs of an impaired coworker and follow through with their obligation to respond and report.

Public Speaking

As Rxpert Solutions’ lead consultant, Terri Vidals has years of experience in drug diversion monitoring and program development. She is passionate about diversion education and believes the beginning of any meaningful change is education that leads to an understanding of the topic.

Sterile Compounding – Education & Compliance

Rxpert Solutions will provide a pharmacist who is skilled at sterile compounding processes to review the policies, procedures, and workflow surrounding your facility’s sterile compounding program, and assist with education for compliance.

Our References

Terri is absolutely phenomenal. She is an incredibly knowledgeable pharmacy resource. As the medication safety officer, the quality initiatives she implemented not only impacted the patients at our medical center but also reached into the community. Terri is a genuine professional who upholds accountability while creating community among her team members. She is a great listener to identify friction points and has actionable ideas to implement improvements.

T. Eagle. MBA, MLS(ASCP), CLS Lab Operations Manager

Terri is an expert at prospective risk identification -Failure, Mode and Effects Analysis (FMEA). Terri participated in CHPSO Patient Safety Safe Tables and was part of the Hospital Quality Institute’s Regional Quality and Patient Safety Leader Network.
She is an excellent public speaker and communicates well with public and professional audiences. I look forward to her continued work in medication safety.

Regional Quality Network at HQI

Terri has done a tremendous job with the controlled substance diversion program. She has had such a positive impact and has really made the hospital a safer place.

Tri-City Medical Center
Nurse Manager

We would not be where we are with the improvements we have made with opioid prescribing if it were not for Terri driving the process.

Tri-City Emergency Medical Group
Chief Physician

In addition to understanding the ins and outs of the [controlled substance use] process completely, she is very proactive in coming to me with provider issues that she detects. She truly balances the administrative duties and the regulatory components demand with a keen sense of what my practitioners do and what their needs are on the ground. Terri is instrumental in working with my department, balancing patient care, cooperation, ability, and integrity to get the job done.

UCSD Medical Center
Chief Anesthesiologist

Terri is knowledgeable and effective in pharmacy leadership. She has the ability to be able to anticipate and prepare for the future. Her ability to utilize resources effectively in this changing environment is a strong asset. She can adapt, evolve, mentor and still never say “no” when asked to assist. She exhibits great abilities to be flexible and is a “self starter”. She has a pleasant yet effective demeanor that commands results.

Candace Fong, Pharm D
System Director of Pharmacy and Medication Safety Common Spirit Health

Terri has always impressed me as being very smart. resourceful, creative, and easy to work with. Terri’s commitment to medication safety permeated our organization, raising the awareness of this important issue throughout all levels of the institution. Terri has always been engaged, cooperative, and generous with her time.

Cary Mells, MD
Chairman of the Department of Emergency Medicine Tri-City Medical Center

Terri has done more for the Pharmacy in her few months as Interim Pharmacy Director than any other Director has done during my 12 years here.

Anita Kennedy, MBA
VP of Ancillary Services Methodist Hospital

Contact Us

Address: 950 Boardwalk Suite 305, San Marcos, CA 92078

  • 760.705.4078
  • tvidals@rxpert.solutions