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Terri has 30 years of experience as a hospital pharmacist. She has worked both in community hospital and teaching hospital settings as well as nursing home facilities. During that time, she gained experience in several clinical areas, and over the last 12 years, she has specialized in ensuring medication safety, managing pharmacy operations, and controlled substance diversion monitoring. She takes a very practical approach and believes all change must have a point and result in sustained improvement.
Terri has her B.S. in Pharmacy from the University of Kansas and is a Licensed Pharmacist in the state of California. She is a member of International Health Facility Diversion Association, Medication Safety Officers Society, San Diego County Prescription Drug Abuse Task Force, and former member of the California Hospital Association Medication Safety Committee. Terri is a frequent speaker on the topics of diversion in the healthcare setting and the role of staff who suspect diversion. She believes a safer environment must be created for the patient as well as the healthcare worker. Terri brings with her years of experience in the hospital setting, a talent for organization and operations, a developed skill in diversion monitoring, regulatory survey participation, medication safety plans and MERP development, and a passion to make a real and lasting difference.
In addition to understanding the ins and outs of the [controlled substance use] process completely, she is very proactive in coming to me with provider issues that she detects. She truly balances the administrative duties and the regulatory components demand with a keen sense of what my practitioners do and what their needs are on the ground. Terri is instrumental in working with my department, balancing patient care, cooperation, ability, and integrity to get the job done.
UCSD Medical Center
We would not be where we are with the improvements we have made with opioid prescribing if it were not for Terri driving the process.
Tri-City Emergency Medical Group
Terri has done a tremendous job with the controlled substance diversion program. She has had such a positive impact and has really made the hospital a safer place.
Tri-City Medical Center
Dr. Elliott is an experienced pharmacist with a Masters of Science in Health Administration. She has served as Director of Pharmacy in several practice sites including community hospitals, both for profit and non-profit, teaching and safety net hospitals. Her areas of expertise are troubleshooting workflow processes, and pharmacy design with an eye for efficiency and focus on automation. Throughout her career she has served in the capacity of Adjunct Professor, published several articles, participated in multiple regulatory surveys, led medication safety initiatives, automated a multitude of processes, reduced pharmacy budgets by as much as $3M, streamlined formularies, and improved employee satisfaction scores. Dr. Elliot has joined Rxpert Solutions and brings her breath of knowledge and years of experience with her.
Janice has been a practicing pharmacist in California for over 30 years. During her time, she has worked in the capacity of staff pharmacist on up through Director of Pharmacy in the hospital setting. She has her B.S. in Pharmacy from the University of Arizona, and she is a graduate of the ASHP Pharmacy Leadership Academy and the Pharmacy Leadership Academy through the Boston University School of Management.
Janice’s area of expertise is in sterile compounding. She has undergone a design and build of an IV room, wrote procedures, trained staff for USP <797> and USP <800> readiness, and has received her Board Certification in Sterile Compounding Preparations (BCSCP).
Tom has 31 years of experience with the Drug Enforcement Agency. During his time with the DEA he has worked in the areas of international drug trafficking, asset forfeiture, training coordinator and was an officer on the San Diego County Narcotics Task Force and Diversion Control Group. He has served in the field as well as in leadership roles. For 11 years Tom served as the supervisor of the Tactical Diversion Squad which is responsible for conducting complex criminal investigations targeting local, regional and international controlled substance pharmaceutical drug trafficking organizations. This squad is also responsible for investigating violations of the Controlled Substance Act and Federal Code of Regulations by healthcare professionals, specifically abuses of DEA registrations by medical and pharmacy professionals.
Tom served as the Executive Chair of the San Diego County Prescription Drug Abuse Task Force from 2009-2017.
After retiring from the DEA, Tom took a position with the California State Board of Pharmacy (BOP) as Chief of Enforcement for Drug Diversion, Fraud and Prescription Drug Abuse. His duties included policy development and implementation, oversight of Board of Pharmacy inspectors, review of survey findings, recommendations for citations, administrative actions, and disciplinary actions of licensees, as well as participation in probationary settlements. While with the DEA, Tom co-developed a one-day training program titled Pharmaceutical Drug Abuse and Diversion Program. During his time with the BOP he led the initiative to certify this course for continuing education credits and hosted the course quarterly throughout the state of California.
Throughout his 34 years with the DEA and BOP, Tom has spent countless hours speaking at training seminars, conducting investigations and interviews, and teaching others to maximize success in an interview. Tom has joined Rxpert Solutions to bring those years of experience to your facility.