Who Needs a Drug Diversion Monitoring Service?
For hospital administrator, pharmacy director, compliance officer or risk manager, your facility’s practices in drug diversion monitoring depends paramountly on more than just software; It is dedicated human knowledgeability that performs best for this paradigm. Most healthcare organizations lack dedicated, trained diversion monitoring staff. And as a result, diversion often goes undetected until it’s too late.
With an estimated 10–15% of healthcare professionals struggling with substance use disorders, the risk of drug diversion to your patients, staff and organization is not a theoretical problem. It’s a very real and present danger. A false sense of security is one of the greatest threats to patient safety. If your facility hasn’t proactively uncovered any suspected diversion within the last year, it’s not a sign of a perfect system; it’s a clear signal that your current monitoring program is likely ineffective and outdated.
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What Is Drug Diversion Monitoring as a Service (DMaaS)?
DMaaS by Rxpert Solutions is a centralized, outsourced drug diversion monitoring service that handles every aspect of your ongoing compliance and risk detection. Our drug diversion monitoring as a service is built to seamlessly integrate with your existing workflows.
Our Diversion Monitoring Operations Center (DMOC):
Reviews and interprets surveillance software output
Tracks, trends, and audits for suspected diversion
Flags concerning activity patterns for review
Provides ongoing reporting and recommendations
While internal teams may handle routine checks, our expert auditors are different. They don’t just follow a checklist; they bring a forensic eye to your systems. They understand the intricate complexities of controlled substance monitoring and know how to uncover the sophisticated diversion methods and systemic gaps that internal monitoring, relying on newly trained staff or busy nurse leaders; Often fails to detect, ensuring your program is thorough, accurate and unbiased.
When Should You Consider DMaaS?
If your facility:
- Lacks dedicated, trained diversion monitoring staff.
- Relies on managers or clinicians to monitor transactions
- Has surveillance software but no team trained to maximize its data
- Hasn’t found diversion in 12 months or more
- Or require dedicated resources to augment the facility’s diversion monitoring staff
Then outsourcing your drug diversion monitoring is the cost-effective, reliable way to protect your organization and patients.
Where Can DMaaS Help?
We provide drug diversion monitoring services for hospitals, surgical centers and multi-site healthcare systems nationwide.
Our centralized model allows you to:
- Reduce internal staffing costs
- Standardize monitoring across all locations
- Gain expert insights without adding headcount
Whether you need full program outsourcing or support for your existing monitoring team, DMaaS is flexible to your needs.
Why Choose Rxpert Solutions for Drug Diversion Monitoring?
Leverages Your Investment in Surveillance Software
Most facilities use monitoring software but struggle to interpret its data. We help you maximize your investment by pairing expert human analysis with technology.
Expertise That Delivers Results
Our auditors are masters in the art of auditing, trained to go beyond simple reconciliation to spot trends, anomalies, and behavioral red flags that generic monitoring misses.
Cost-Effective, Scalable, and Reliable
Centralized monitoring saves your facility time and money while improving audit accuracy and compliance.
How DMaaS Works
Discovery Call
Understand your current diversion monitoring process, software and gaps.
Centralized Monitoring Setup
We integrate with your existing systems and begin reviewing all medication transactions.
Continuous Auditing & Reporting
Our DMOC tracks, trends, and flags high-risk activity.
Results & Next Steps
We work with your leadership to investigate, interview, and address findings.
Stop Letting Diversion Slip Through the Cracks
Every day without proper monitoring isn’t just another day of risk; It’s a day that compounds your exposure to regulatory fines, legal action and potential patient safety events.
With Rxpert’s DMaaS, you get a proactive, all-round and expert-driven approach to detecting and investigating diversion—before it impacts your facility.
Related Solutions
RXpert Solutions offers a full range of services designed altogether, helping healthcare organizations strengthen their controlled substance security, diversion monitoring and mitigation efforts. Explore these additional solutions to build a more comprehensive approach to diversion management and compliance.
On-Site Drug Diversion Risk Assessment
Uncover risks in your diversion practices with a full on-site assessment. Our experts review security, workflows and compliance to close gaps quickly.
Drug Diversion Program
Build a compliant, effective diversion program from the ground up. We provide policies, training and assessments for a sustainable framework.
Drug Diversion Education Speaker
Bring Terri Vidals to your event for engaging diversion education. She covers risks, monitoring strategies and fostering a culture of accountability.
