An important component of a comprehensive diversion program is educating staff to the elements of the program. Education surrounding what diversion looks like, why prevention

Last week I gave a brief overview of the Just Culture model of accountability. I mentioned the three behaviors to consider with any error: human

A few years ago when I entered pharmacy management, the hospital I worked for promoted the “Just Culture” philosophy. Managers were educated on it, and

I have had the privilege of working with some great people over the years. Recently, one of those people who does really great work asked

I have spent many years observing those in the role of Director of Pharmacy and several months observing those in the role of Interim Director.

I reconnected the other day with an old friend. My husband and I shared a great meal and a wonderful visit with Alex, and one

I’m learning to navigate managing employees who are part of a union. From where I sit, I question whether the union representatives really represent their