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Perfect to Excellent

Rxpert Solutions > Blogs > Perfect to Excellent

Just because we’ve entered a new year does not mean everything is magically better. Viruses don’t pause during the holidays, but I do hope you were able to enjoy a bit of the season and take your mind off some of the chaos that may be going on around you.

I was recently speaking to a pharmacist who said something that made me think. He shared that he went through something very impactful in his life, and as a result, he realized he needed to make a few changes. It changed the way he viewed his life. He made the decision to go from perfect to excellent. He realized that he performed with the goal of doing everything perfectly. Type A personality, I think many of us can relate. He realized this was not a reasonable expectation of himself nor a healthy one. By switching to a goal of doing everything excellently, he could still exhibit a work ethic he could be proud of while understanding that he needed to be content in working within the resources he was given. That resource could be time, budget, support, staff, etc. Nothing is perfect out there. If we recognize this and do the best we can with the resources we have, contentment and a healthier existence will follow.

There are times we have so many competing priorities coming toward us that we just can’t get to them as fast as we think we should. For those of us who attempt to be perfect, we run ourselves into the ground trying to achieve that perfection. I have been there when I have gone into a new hospital to consult and see all that needs to be done to bring them into compliance. I was there at the LA Surge Hospital when working endless hours to get the pharmacy up and running. Many of you are there currently with the surge of COVID and now the vaccine distribution. It’s a lot. Reflect a bit. Do not set the bar to perfect. Set it at excellent and allow yourself to perform to your full capacity given the resources available and let the rest go until those resources become available.

Do what you can, with what you have, where you are. –Theodore Roosevelt

Our References

Terri is absolutely phenomenal. She is an incredibly knowledgeable pharmacy resource. As the medication safety officer, the quality initiatives she implemented not only impacted the patients at our medical center but also reached into the community. Terri is a genuine professional who upholds accountability while creating community among her team members. She is a great listener to identify friction points and has actionable ideas to implement improvements.

T. Eagle. MBA, MLS(ASCP), CLS Lab Operations Manager

Terri is an expert at prospective risk identification -Failure, Mode and Effects Analysis (FMEA). Terri participated in CHPSO Patient Safety Safe Tables and was part of the Hospital Quality Institute’s Regional Quality and Patient Safety Leader Network.
She is an excellent public speaker and communicates well with public and professional audiences. I look forward to her continued work in medication safety.

Regional Quality Network at HQI

Terri has done a tremendous job with the controlled substance diversion program. She has had such a positive impact and has really made the hospital a safer place.

Tri-City Medical Center
Nurse Manager

We would not be where we are with the improvements we have made with opioid prescribing if it were not for Terri driving the process.

Tri-City Emergency Medical Group
Chief Physician

In addition to understanding the ins and outs of the [controlled substance use] process completely, she is very proactive in coming to me with provider issues that she detects. She truly balances the administrative duties and the regulatory components demand with a keen sense of what my practitioners do and what their needs are on the ground. Terri is instrumental in working with my department, balancing patient care, cooperation, ability, and integrity to get the job done.

UCSD Medical Center
Chief Anesthesiologist

Terri is knowledgeable and effective in pharmacy leadership. She has the ability to be able to anticipate and prepare for the future. Her ability to utilize resources effectively in this changing environment is a strong asset. She can adapt, evolve, mentor and still never say “no” when asked to assist. She exhibits great abilities to be flexible and is a “self starter”. She has a pleasant yet effective demeanor that commands results.

Candace Fong, Pharm D
System Director of Pharmacy and Medication Safety Common Spirit Health

Terri has always impressed me as being very smart. resourceful, creative, and easy to work with. Terri’s commitment to medication safety permeated our organization, raising the awareness of this important issue throughout all levels of the institution. Terri has always been engaged, cooperative, and generous with her time.

Cary Mells, MD
Chairman of the Department of Emergency Medicine Tri-City Medical Center

Terri has done more for the Pharmacy in her few months as Interim Pharmacy Director than any other Director has done during my 12 years here.

Anita Kennedy, MBA
VP of Ancillary Services Methodist Hospital

Contact Us

Address: 950 Boardwalk Suite 305, San Marcos, CA 92078

  • 760.705.4078
  • tvidals@rxpert.solutions