This blog will be the final review of an individual drug diversion detection software product. HelioMetrics was reviewed in Part 4, Kit Check’s BlueSight in Part 5, Invistics’ Flowlytics in Part 7, Protenus in Part 8, Omnicell Analytics in Part 9, and BD HealthSight has declined to participate. Today’s review will be on a drug diversion application from FairWarning.
FairWarning is the newest company to enter the market with drug diversion monitoring software. In fact, they have not yet officially launched. A handful of customers have been using this software since 2nd quarter 2019, and FairWarning plans to do an official launch at the end of 2019. The company has decided to take a conservative approach and work out the kinks before declaring their product ready to go. Therefore, there will be no client review at this time (unless someone reading this blog is currently using FairWarning and would like to reach out to me).
FairWarning has offered patient privacy software solutions for 15 years. They have a large established customer base and have extensive experience integrating data from EHRs and ADMs. They state they have certified solutions for every EHR and ADM company. With these certified solutions, implementation with customers should be relatively painless as FairWarning has already worked with the vendors to establish the script to get the data feed. I was told by the vendor that implementation requires a couple hours of the facility’s IT time and the rest is done by FairWarning.
FairWarning currently has the ability to monitor medications from the CS vault to the waste stream. The software does not integrate with the IV pumps, but it does monitor controlled substances as well as non-CS, and it pulls in time and attendance. The software can be used in all settings including inpatient, procedural, and outpatient.
When asked what sets them apart from the competition they told me three things. First, they believe they are the only company with certified solutions for all EHR and ADM vendors, thereby eliminating any difficulties with setting up the data feeds. Second, their customer base is quite extensive, and as a result, they have a large scale cloud environment which translates into a better cost structure for their customers. In other words, they claim to be more economically priced. Third, they offer managed services. This means FairWarning will assist you with policies and procedures related to drug diversion, assist with workflow management related to the use of the software, and participate in employee training and education. They also monitor all the data coming from the facility providing the first line review. They then assign an investigation to the hospital’s designated lead when further investigation appears to be warranted.
Watch for the final review of all drug diversion software products where I will do my best to compare apples with apples, but it’s proving to be not so easy!